Privacy Policy (KVKK / GDPR)
Last updated: 2026
1. Data Controller
Ayşe Akyüz — is responsible for the personal data processed through this website. For questions, you can use the email address listed on the contact page.
2. What Data Do I Process, and For What Purpose?
- Account information (name, email, phone): for registration, login, and clarifying appointment details by phone.
- Appointment information (date, session type, your note): for scheduling and carrying out your appointment.
- Health data you may share in your appointment notes: is processed solely for the purpose of providing the counseling service and based on your explicit consent (GDPR Art. 9(2)(a)).
- Blog comments (name, email, message): for publishing the comment.
3. Legal Basis
Your data is processed on the legal bases of contract performance (appointment service), explicit consent (the consent you give during registration), and legitimate interest (secure operation of the website).
4. Sharing with Third Parties
Your personal data is not shared with third parties, sold, or used for marketing purposes. Only technical service providers necessary for the website's operation (hosting, database, and email infrastructure) have limited access to the data, under contractual safeguards. External platform links such as Zoom/Google Meet are used for online sessions; those platforms' own privacy policies apply.
5. Data Retention Period
Your account and appointment data are retained for as long as your account is active. When you request deletion of your account, your data will be deleted or anonymized within 30 days at the latest, subject to statutory retention obligations.
6. Your Rights
Under KVKK and GDPR, you have the right to access, rectify, and erase your data (the right to be forgotten), restrict processing, data portability, and object to processing. To exercise these rights, simply write to the email address listed on the contact page. You also have the right to lodge a complaint with the relevant supervisory authority (the state data protection authority in Germany, or the KVKK Authority in Turkey).
7. Security
Your passwords are stored using irreversible hashing, all connections are encrypted with HTTPS, and only the counselor herself has access to the data.
8. Cookies
This website uses strictly necessary cookies to remember your session and language preference. Measurement and advertising cookies are only used if you consent in the cookie banner (see section 9).
9. Google Analytics and Google Ads (only with your consent)
If you consent (Art. 6(1)(a) GDPR, § 25(1) TDDDG), I use Google Analytics 4 and Google Ads conversion measurement from Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland) to measure how the website is used and how many appointment requests come from my ads. Cookies are set for this purpose and usage data (pages visited, appointment request, clicks on phone or email links, shortened IP address, device and browser information) is sent to Google. Data may be transferred to the USA; Google LLC is certified under the EU-US Data Privacy Framework. Your appointment notes and health data are never sent to Google. Without your consent, the Google tags are not loaded at all. You can withdraw your consent at any time via the "Cookie settings" link at the bottom of the page.
